Need a hand?
Quick answers on accounts, games, your data and breaks. Still stuck? Send us a message or email [email protected].
Accounts
Accounts are optional because games open without one. If you have an account, sign in with your email and password or tap “Continue with Google”. Lost your password? Get a reset link; it works for one hour. Google accounts have no password, so use the Google button. Five wrong passwords in a row pause password sign-in for 15 minutes.
A game won’t open
Press “Start over” under the player, check your connection, and make sure nothing in your browser is blocking the frame. Still no joy? Tell us which game and which browser you used.
Credits are pretend and stay inside each game, so there’s nothing to refund, buy, sell or cash out.
Your data
Delete your account yourself whenever you like from My account. To see or correct what we keep, send a privacy request from your account email. The Privacy Policy lists everything we hold.
Pausing your play
Fancy a break? Ask us to pause or restrict or close your account, writing from the email we have on file. Every page has a clock, and you’ll get a reminder every hour.
We aren’t a crisis or counselling service. For free, confidential help with gambling worries, see Responsible Gaming.